Latest News
New Service
'Plan your Own Funeral' is a new service created by B Hollowell & Son for you to record your wishes and relieve your family of the worry when the time comes.
Click on ' Plan your own funeral ' on the left hand tool bar or www.bhollowellandson.co.uk/planyourownfuneral
Northamptonshire Registrar's New Telephone Number
The Northamptonshire Registration Service has a new telephone number to make appointments 0300 126 1000 option 3
We Win a National Award
B Hollowell were presented with a Funeral Service Customer Care Award at the recent National Funeral Exhibition.
The awards are based on responses to a national survey of clients who purchased a funeral prepayment plan.
The survey results showed that 79% of B Hollowell & Son's clients were "very satisfied" with the service provided and 21% were "satisfied". No-one was dissatisfied. 96% of those who responded said they would recommed Hollowell's prepayment plan to someone else. "Funeral directors provide a very personal service but don't always get the recognition they deserve," said Graham Williams of Funeral Planning Services, who sponsored the award. "We have worked with B Hollowell & Son since 1997 and we are delighted that they won this award."
Department of Work & Pensions "TELL US ONCE"
The Department of Work and Pensions are now offering a new service nationally to all bereaved people.
The aim is for the person reporting a death to be able to ensure any benefit entitlement is dealt with at the same time. Rather than the client making numerous phone calls to ensure they receive all the benefits that they are entitled to.
The Bereavement Service and Tell us Once complement each other, helping to provide a much needed improved service to all clients
The Aims are to:
Collect all the information needed about the deceased person, no matter which benefit/s they were getting.
Carry out a quick eligibility check with the caller, to see if the surviving partner or next of kin may be entitled to benefits. This way a client knows whether they should make a claim or not.
Take claims for bereavement or a Funeral Payment over the phone on just one call.
Make any changes to State Pension of the husband, wife or civil partner.
The client dose not have to complete a detailed paper form, so there are no postal delays.
Telephone 0845 606 0265 option (2)
New Office at St Crispin Local Centre
B Hollowell & Son are proud to announce the opening of our new office at St.Crispin Local Centre, 16 Kent Road, Duston, Northampton, on Monday 21st February 2011
Serving the areas of Duston, St Crispin, St.James, Upton, Sixfields, and the surounding villages of Heyford, Flore, Harpole, Kislingbury, Rothersthorpe, Bugbrooke and the whole area to the West of Northampton
Office open Monday to Friday 9-30am to 5-30pm. Telephone 01604 79 22 22
